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A client says, 'I'm so scared about my surgery tomorrow.' Which response by the nurse is MOST therapeutic?
- 'Don't worry, everything will be fine.'
- 'You sound scared. Tell me more about what's worrying you.' ✓
- 'You shouldn't be scared. The surgeon is very experienced.'
- 'Let me get you some medication to calm you down.'
The MOST therapeutic response reflects the client's feeling (empathy), validates the emotion, and invites further communication with an open-ended statement. 'You sound scared. Tell me more about what's worrying you' does all three: it names the emotion the client expressed (acknowledging the feelin…
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Which statement by the nurse is an example of OPEN-ENDED communication?
- 'Are you in pain right now?'
- 'Tell me about how you've been feeling since starting the new medication.' ✓
- 'Did you take your medications this morning?'
- 'Do you prefer the morning or evening dose?'
An OPEN-ENDED question or statement cannot be answered with a simple 'yes' or 'no'; it invites the client to elaborate and share information in their own words. 'Tell me about how you've been feeling since starting the new medication' is open-ended — the client can share anything they've noticed, po…
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A client who was just told he has cancer says, 'There must be a mistake with the test. I feel fine.' Which defense mechanism is this?
- Rationalization
- Denial — refusing to accept a painful reality as a psychological protective response ✓
- Projection
- Sublimation
DENIAL is the refusal to acknowledge a painful or threatening reality. In this case, the client is refusing to accept the diagnosis ('There must be a mistake') and providing a rationalization for it ('I feel fine'). Denial is often the FIRST stage of grief (Kübler-Ross) and is a common initial respo…
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A nurse is admitting a client with major depressive disorder. Which finding requires the MOST immediate attention?
- Lack of appetite
- Reports of suicidal ideation with a specific plan to harm themselves ✓
- Sleeping 10-12 hours per night
- Decreased interest in hobbies
SUICIDAL IDEATION WITH A SPECIFIC PLAN represents the HIGHEST PRIORITY finding and requires IMMEDIATE intervention. The presence of a PLAN (as opposed to passive ideation without a plan) significantly elevates risk. The nurse must: notify the RN and provider IMMEDIATELY; implement suicide precaution…
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A client with schizophrenia tells the nurse, 'The government has planted a chip in my brain to control my thoughts.' How should the nurse respond?
- Agree that this is possible to build rapport
- Calmly acknowledge the client's distress without reinforcing the delusion, then redirect to the client's feelings and immediate needs ✓
- Argue that this is impossible and confront the belief directly
- Ignore the statement and change the subject
A DELUSION is a fixed false belief that is not supported by reality and not part of the client's cultural or religious background. This client is expressing a PARANOID DELUSION (a common type in schizophrenia). THERAPEUTIC APPROACH: DO NOT: AGREE or reinforce the delusion ('That's possible') — reinf…
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A client whose spouse died three weeks ago says, 'Sometimes I think I see him in a crowd and I reach out. Then I remember.' Which interpretation is MOST accurate?
- This indicates a psychotic disorder requiring hospitalization
- This is a NORMAL grief response; brief illusions of a deceased loved one are common in the early grieving period and do not indicate psychosis ✓
- The client should be put on antipsychotics immediately
- The client should be told the deceased is not coming back
NORMAL GRIEF includes a wide range of experiences that are sometimes distressing but are NOT pathological. Briefly seeing or hearing a deceased loved one (illusions, hypnagogic hallucinations, or simply misidentification of strangers) is very common in early grief — it reflects the mind's difficulty…
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A client is receiving comfort-focused (palliative) care for end-stage cancer. She tells the nurse, 'I want to make sure my family is okay after I'm gone.' What is the MOST appropriate response?
- 'Don't think about that right now.'
- 'That sounds like something very important to you. Tell me more about what you're hoping for them.' ✓
- 'Your family will be fine without you.'
- 'That's not something we need to talk about right now.'
Clients at end of life often have psychosocial and existential needs that are as important as physical comfort. The concern for her family's wellbeing after her death is a MEANINGFUL END-OF-LIFE CONCERN and the nurse must honor it by creating space to talk. The most therapeutic response invites the …
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A client who uses heroin is admitted for detoxification. The nurse anticipates symptoms of opioid withdrawal will include which of the following?
- Sedation, pinpoint pupils, and respiratory depression
- Anxiety, yawning, diaphoresis, rhinorrhea, muscle aching, nausea, vomiting, diarrhea, piloerection (gooseflesh), and insomnia — peak within 36-72 hours of last use ✓
- Euphoria and decreased pain sensation
- No significant withdrawal effects
OPIOID WITHDRAWAL is highly uncomfortable but generally NOT life-threatening (contrast with alcohol or benzodiazepine withdrawal, which CAN be life-threatening). TIMELINE for heroin withdrawal: onset 6-24 hours after last use; peak 36-72 hours; resolution 5-7 days for most symptoms (some protracted …
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A client in the emergency department is suspected of acute alcohol intoxication. Which finding would MOST concern the nurse?
- Slurred speech and relaxed appearance
- Blood alcohol level 0.40% with respiratory rate of 8 breaths/min and unconsciousness — signs of potentially fatal alcohol poisoning ✓
- Odor of alcohol on breath
- Mild euphoria and disinhibition
ALCOHOL POISONING (severe acute alcohol intoxication) is a medical emergency. A blood alcohol level of 0.40% with unconsciousness and respiratory rate of 8 breaths/min indicates LIFE-THREATENING CNS and RESPIRATORY DEPRESSION. Blood alcohol reference points: 0.02-0.05% — mild euphoria, relaxation; 0…
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A client recently diagnosed with a chronic illness states, 'Well, at least this will give me time to focus on my family and work on my writing.' This is an example of which adaptive coping strategy?
- Denial
- Positive reframing (finding meaning or silver linings in adversity) — an adaptive cognitive coping strategy associated with better psychological outcomes ✓
- Repression
- Regression
POSITIVE REFRAMING (also called cognitive reappraisal or benefit-finding) is an adaptive coping strategy in which the person identifies potential positive aspects or growth opportunities within a difficult situation. This is DIFFERENT from denial: REFRAMING acknowledges the reality of the illness wh…
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A nurse is caring for a client in the manic phase of bipolar disorder. Which behavior is MOST characteristic of mania?
- Hypersomnia and extreme fatigue
- Elevated or irritable mood, decreased need for sleep, grandiosity, pressured speech, racing thoughts, increased goal-directed activity, and impulsive risky behavior ✓
- Flat affect and social withdrawal
- Excessive tearfulness and hopelessness
MANIA (in bipolar I disorder) is characterized by a DISTINCT PERIOD of abnormally elevated, expansive, or irritable mood plus increased goal-directed activity or energy lasting at least 7 days, causing marked impairment. DSM-5 CRITERIA — three or more of (DIGFAST mnemonic): DISTRACTIBILITY; IMPULSIV…
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A nurse enters a client's room and the client screams, 'You people never answer my call light! This is abuse!' Which is the BEST initial response?
- 'That's not true. We always answer within 5 minutes.'
- 'I can see you're very frustrated. I'm here now — what do you need?' ✓
- 'Please lower your voice or I'll have to leave.'
- 'You're being unreasonable. We have other patients too.'
The BEST initial response acknowledges the client's feelings (validation) without becoming defensive, and immediately redirects to meeting the client's current need. 'I can see you're very frustrated. I'm here now — what do you need?' accomplishes several therapeutic goals: VALIDATES the emotion (fr…
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A client with generalized anxiety disorder (GAD) reports constant worry, muscle tension, difficulty sleeping, and difficulty concentrating for more than 6 months. Which non-pharmacological nursing intervention is MOST evidence-based?
- Telling the client to 'just stop worrying'
- Teaching and practicing relaxation techniques — such as diaphragmatic breathing, progressive muscle relaxation (PMR), or mindfulness meditation — which reduce the physiological arousal associated with anxiety ✓
- Avoiding all discussion of anxiety triggers
- Restricting the client to bed rest
NON-PHARMACOLOGICAL INTERVENTIONS for anxiety disorders include several evidence-based approaches. RELAXATION TECHNIQUES are particularly relevant to PN practice: DIAPHRAGMATIC (BELLY) BREATHING — slow, deep breaths (4-count inhale, hold, 4-count exhale) activates the parasympathetic system, counter…
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A nurse is caring for a client who is nearing death from terminal cancer. The client's family asks the nurse to tell the client that the test results are 'fine' to 'protect' him from distress. What is the MOST appropriate action?
- Agree and tell the client the tests are fine
- Explore the family's concerns and gently explain that the patient has the right to truthful information about his condition; coordinate with the RN, provider, and social worker to address both the patient's and family's needs ✓
- Tell the client all test results are 'fine' as the family requested
- Ignore the family and immediately tell the patient all details without preparation
This scenario involves TRUTH-TELLING, CLIENT AUTONOMY, and FAMILY DYNAMICS — a challenging but common end-of-life ethical situation. KEY PRINCIPLES: CLIENT AUTONOMY — the client has the right to accurate information about his own health condition; withholding information violates autonomy; INFORMED …
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Which finding during a mental status examination would the nurse document as an ABNORMAL finding requiring follow-up?
- Client is oriented to person, place, and time
- Auditory hallucinations — hearing voices that are not present — which are not part of normal mental status ✓
- Appropriate affect matching stated mood
- Coherent and logical thought process
A MENTAL STATUS EXAMINATION (MSE) documents specific domains of mental function. KEY DOMAINS: APPEARANCE AND BEHAVIOR: grooming, hygiene, eye contact, psychomotor activity (agitated, slowed, tics), cooperation; LEVEL OF CONSCIOUSNESS: alert, drowsy, stupor, coma; ORIENTATION: person (who they are), …
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A client going through alcohol withdrawal is assessed at 24 hours since last drink. The nurse notes confusion, tremors, tachycardia, and diaphoresis. What is the PRIORITY concern?
- Client is faking symptoms
- ALCOHOL WITHDRAWAL SYNDROME (AWS) — which can progress to DELIRIUM TREMENS (DTs), a life-threatening medical emergency; requires immediate notification of RN and initiation of withdrawal protocol including benzodiazepines ✓
- The client needs more water
- This is normal and requires no intervention
ALCOHOL WITHDRAWAL SYNDROME is one of the FEW substance withdrawals that can be FATAL without treatment. Unlike opioid withdrawal (unpleasant but not life-threatening for most), alcohol and benzodiazepine withdrawal carry risk of life-threatening seizures and delirium. TIMELINE OF ALCOHOL WITHDRAWAL…
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A nurse notices a client consistently apologizing for taking up the nurse's time, minimizing their own needs, and deferring all decisions to others. This behavior pattern may reflect:
- Good manners only
- Low self-esteem or dependent personality traits — the nurse should be alert to these patterns, particularly as they may indicate learned helplessness, a history of trauma, or depression ✓
- Psychosis
- Mania
SELF-EFFACING or DEPENDENT BEHAVIORS in healthcare settings deserve thoughtful clinical attention. Consistently apologizing for needing care, minimizing needs, and deferring all decisions may indicate: LOW SELF-ESTEEM — a negative view of oneself as unworthy or burdensome; DEPENDENT PERSONALITY FEAT…
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A nurse is caring for a client from a cultural background different from the nurse's own. Which approach BEST demonstrates cultural competence?
- Assuming all members of the same cultural group have identical beliefs
- Asking the client about their individual health beliefs, practices, and preferences — recognizing that within any cultural group there is wide individual variation — and incorporating that information into care ✓
- Ignoring culture entirely because all clients should be treated the same
- Using medical jargon to appear professional
CULTURAL COMPETENCE in nursing means: AWARENESS of one's own cultural background and potential biases; KNOWLEDGE of the cultural backgrounds of clients commonly served; SKILLS to engage respectfully and effectively across cultural differences; ENCOUNTERS with diverse clients to build experience. KEY…
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A client with terminal illness asks the nurse, 'Am I going to die soon?' The nurse is unsure of the exact prognosis. Which response is MOST appropriate?
- 'Yes, probably tomorrow.'
- 'That's a question I can't answer precisely — let's talk to your doctor together about your prognosis. What concerns do you have about what's coming?' ✓
- 'You're not going to die any time soon.'
- 'I'm not allowed to talk about that.'
- Change the subject immediately
This question requires honesty, acknowledgment of the limits of the PN's role, facilitation of appropriate communication, and therapeutic engagement with the client's real concern. BEST RESPONSE: 'That's a question I can't answer precisely — let's talk to your doctor together about your prognosis. W…
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A client with depression is started on sertraline (Zoloft). The client asks, 'How long before I feel better?' Which response is MOST accurate?
- 'You'll feel better by tomorrow morning.'
- 'SSRIs typically take 2-6 weeks to reach full therapeutic effect; you may notice some improvement in sleep or energy within the first 1-2 weeks, but mood improvement takes longer — continue taking the medication even if you don't feel better right away' ✓
- 'If it doesn't work in 24 hours, stop it and try something else.'
- 'You'll never feel better on this medication.'
- All antidepressants work within 24 hours
SSRI (selective serotonin reuptake inhibitor) ONSET OF ACTION is a critical patient education topic because PREMATURE DISCONTINUATION is one of the most common reasons antidepressant therapy fails. PHARMACOLOGY OVERVIEW: SSRIs block the reuptake of serotonin into the presynaptic neuron, increasing s…
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A client with depression says, 'Nothing ever gets better for me.' Which response is MOST therapeutic?
- 'Things will definitely improve — just stay positive.'
- 'It sounds like you're feeling hopeless. What's been happening that makes you feel that way?' ✓
- 'Let's talk about something more uplifting.'
- 'You have so much to be grateful for.'
THERAPEUTIC RESPONSE to expressions of hopelessness acknowledges the feeling, validates it, and opens exploration without false reassurance. The best response: (1) REFLECTS THE EMOTION — 'It sounds like you're feeling hopeless' names what the client communicated; (2) INVITES ELABORATION — the open-e…
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A client is diagnosed with obsessive-compulsive disorder (OCD). Which symptom pattern is MOST characteristic?
- Persistent false beliefs about being persecuted
- Recurrent intrusive thoughts (obsessions) that cause anxiety, and repetitive behaviors or mental acts (compulsions) performed to reduce that anxiety — the client recognizes the thoughts are irrational but cannot stop the cycle ✓
- Sudden periods of intense fear with physical symptoms
- Persistent sadness and anhedonia for two or more weeks
OCD (Obsessive-Compulsive Disorder) is defined by two core features: OBSESSIONS — persistent, intrusive, unwanted thoughts, urges, or images that cause marked anxiety or distress; common themes: contamination (fear of germs), harm (fear of hurting others accidentally), symmetry (things must be 'just…
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A client is admitted for cocaine intoxication. Which assessment findings does the nurse MOST expect?
- Sedation, slow breathing, and pinpoint pupils
- Agitation, euphoria, tachycardia, hypertension, dilated pupils (mydriasis), hyperthermia, and decreased appetite — cocaine is a CNS stimulant with intense but short-duration effects ✓
- Bradycardia and respiratory depression
- No physiological signs — cocaine only affects mood
COCAINE INTOXICATION produces classic CNS STIMULANT effects because cocaine blocks the reuptake of dopamine, norepinephrine, and serotonin — flooding the reward pathway and activating the sympathetic nervous system. CLINICAL PRESENTATION: NEUROLOGICAL/BEHAVIORAL: Euphoria (intense but brief — 15-30 …
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A client with terminal illness says, 'If I can just make it to my daughter's wedding next month, then I'll be at peace.' According to Kübler-Ross, which stage of grief does this represent?
- Anger
- Bargaining — negotiating with God, fate, or medical providers for more time in exchange for something; the 'if-then' structure is characteristic ✓
- Acceptance
- Depression
BARGAINING is the third stage in Kübler-Ross's model, characterized by attempts to negotiate for more time, better outcomes, or a specific delay to the inevitable. The structure is typically 'if-then': 'If I can just see my daughter get married, then I'll accept this.' 'If I follow every treatment p…
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A client who just received a serious diagnosis immediately begins researching the condition extensively online and reading medical textbooks. This coping behavior is BEST described as:
- Denial — refusing to accept the diagnosis
- Intellectualization — managing anxiety about an emotional situation by focusing on factual information and analysis rather than experiencing the emotional response directly ✓
- Sublimation
- Reaction formation
INTELLECTUALIZATION is a defense mechanism in which a person manages anxiety by focusing on the intellectual, analytical, or factual aspects of a situation, thereby avoiding or delaying the emotional processing of it. DISTINGUISHING FEATURES: The person engages with the reality of the situation (unl…
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A client becomes angry during a dressing change and says 'You're hurting me! You don't care about patients at all!' The nurse's BEST response is:
- 'I'm doing my best — stop complaining.'
- 'You're right, I'll stop.'
- 'I can see you're in pain and that's frustrating. Let me stop for a moment. Can you tell me where it's hurting most so I can be more careful there?' ✓
- Ignore the comment and continue working
THERAPEUTIC RESPONSE TO CLIENT ANGER: The best response: (1) VALIDATES the emotion without taking the comment personally ('you're in pain and frustrated'); (2) TAKES ACTION (stops — demonstrates the client's pain is being heard); (3) PROBLEM-SOLVES (asks where it hurts most — turns the anger into pr…
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A client is prescribed haloperidol (Haldol). The nurse notices the client is restless, constantly moving, and unable to sit still. What adverse effect is this?
- Tardive dyskinesia
- Akathisia — a subjective feeling of motor restlessness and an inability to stay still, typically experienced as an intense urge to move; it is an extrapyramidal side effect (EPS) of antipsychotic medications and can be so distressing it contributes to medication non-compliance ✓
- Neuroleptic malignant syndrome
- Dystonia
EXTRAPYRAMIDAL SYMPTOMS (EPS) OF ANTIPSYCHOTICS: AKATHISIA: Subjective restlessness; constant movement; inability to sit still; patient may rock, shift weight, pace; often described as 'I just can't stay still, I need to keep moving'; can be severely distressing and lead to medication refusal; TREAT…
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A client just received a new terminal diagnosis and begins crying. The nurse should:
- Leave to give them privacy
- Quickly change the subject to something positive
- Remain with the client; offer tissues; allow them to cry without rushing to stop the tears; place a hand on their arm if culturally appropriate and welcomed; say quietly 'Take your time. I'm here.' ✓
- Say 'Everything will be okay'
THERAPEUTIC PRESENCE in grief: The most therapeutic response to tears is PRESENCE and PERMISSION — allowing the grief without rushing to stop it or fix it. WHY STAYING IS CORRECT: Leaving 'to give privacy' communicates that the nurse is uncomfortable with their grief — the client is already alone wi…
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A client in the emergency department is suspected to have taken a large dose of benzodiazepines. Which finding confirms significant toxicity?
- Tachycardia and agitation
- Respiratory depression (slow, shallow breathing), hypotension, excessive sedation progressing to stupor or coma — respiratory depression is the most life-threatening manifestation of benzodiazepine overdose ✓
- Hyperthermia and rigidity
- Pupil dilation (mydriasis)
BENZODIAZEPINE TOXICITY vs INTOXICATION: BENZODIAZEPINE CNS DEPRESSANT effects are dose-dependent: Therapeutic dose: anxiolysis, sedation; Toxic dose: respiratory depression, hypotension, excessive sedation → stupor → coma; RESPIRATORY DEPRESSION is the primary life threat — CNS depression suppresse…
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An 8-year-old whose parent has recently died asks: 'Is Mommy in a box in the ground? Can she breathe?' How should the nurse respond?
- Avoid the question and redirect to play
- Give honest, developmentally appropriate answers — school-age children (6-12) have concrete thinking and need honest, simple explanations; 'When a person dies, their body stops working completely — they don't breathe or feel anything anymore' ✓
- Tell the child that Mommy is in heaven watching over them
- Say 'You shouldn't worry about that'
DEVELOPMENTALLY APPROPRIATE GRIEF COMMUNICATION — SCHOOL-AGE (6-12 years): COGNITIVE STAGE: Concrete operational thinking — they understand death more literally than younger children but need concrete, honest answers; COMMON QUESTIONS: 'What happens to the body?', 'Can they feel anything?', 'Where d…
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A client with a history of alcohol abuse who has been sober for 6 months says: 'I know I'm different from other alcoholics — I can have just one beer at a party without it being a problem.' This statement illustrates:
- Evidence-based self-assessment
- Rationalization — creating a seemingly logical justification for a behavior that conflicts with evidence; the client is using faulty reasoning to support a high-risk plan that contradicts evidence about addiction recovery ✓
- Appropriate self-advocacy
- Successful recovery
RATIONALIZATION in addiction contexts is particularly dangerous because the 'logic' is plausible-sounding but clinically incorrect: THE STATEMENT'S FALLACY: Research consistently shows that people with alcohol use disorder cannot reliably moderate after abstinence — the neurological changes in addic…
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A client with post-traumatic stress disorder (PTSD) describes having nightmares about their traumatic experience and feeling 'like it's happening again during the day.' What is the term for this daytime re-experiencing symptom?
- Dissociation
- Flashbacks — intrusive re-experiencing of the traumatic event as if it is occurring in the present moment; can be triggered by sensory cues (sounds, smells, sights) that are associated with the original trauma; the person may temporarily lose awareness of their current environment ✓
- Delusions
- Psychosis
PTSD DIAGNOSTIC CRITERIA (DSM-5): The diagnosis requires exposure to actual or threatened death, serious injury, or sexual violence, plus symptoms from four clusters: (1) INTRUSION: Flashbacks (re-experiencing as if event is happening now), nightmares, intrusive memories, distress at cues; (2) AVOID…
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A hospice nurse visits a client who is no longer eating or drinking and has mottling of the lower extremities. Which statement should the nurse make to the family?
- 'We need to start IV fluids immediately'
- 'These are normal signs that the body is beginning the natural dying process — mottling and reduced interest in food and fluids occur as circulation shifts and organ function slows; this is not painful and is a normal part of natural death' ✓
- 'Your family member needs to be hospitalized'
- 'We should force fluids to prevent dehydration'
END-OF-LIFE SIGNS AND FAMILY EDUCATION: MOTTLING: Purple/bluish-red blotchy discoloration of the skin, beginning at the feet and moving upward; indicates reduced peripheral circulation as the body redirects blood to vital organs; normal sign of approaching death; typically appears hours to days befo…
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A client with anxiety disorder reports: 'My heart races and I feel like I'm going to die, but the doctor says nothing is wrong with my heart.' What is the correct clinical term for this experience?
- Generalized anxiety disorder
- Panic attacks — sudden episodes of intense fear with physical symptoms (palpitations, tachycardia, chest pain, dyspnea, sweating, trembling, derealization, fear of dying or going crazy) despite no physical cause; they are characteristic of panic disorder but can occur in other anxiety disorders ✓
- Hypochondria
- Cardiac neurosis
PANIC ATTACKS CHARACTERISTICS: Abrupt onset; peak within 10 minutes; intense physical symptoms that mimic cardiac or respiratory emergencies; PHYSICAL SYMPTOMS: Palpitations/tachycardia; chest pain or discomfort; shortness of breath; sweating; trembling; nausea; dizziness; chills or heat sensations;…
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A client with depression says: 'I've been feeling a little better this week. I actually cleaned my apartment for the first time in months.' The nurse's MOST therapeutic response is:
- 'Wonderful! You'll be back to normal in no time!'
- 'That's good — make sure you keep it up or you'll feel bad again.'
- 'That sounds like a meaningful step. How did it feel to accomplish that?' ✓
- 'You should have cleaned it sooner — it probably contributed to your depression.'
THERAPEUTIC RESPONSE TO PROGRESS IN DEPRESSION: The best response: (1) VALIDATES the significance without overpromising ('meaningful step' acknowledges it without guaranteeing recovery); (2) EXPLORES the client's experience ('How did it feel?') — opens conversation about whether the client noticed a…
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A client with depression has been prescribed a selective serotonin reuptake inhibitor (SSRI). The client asks: 'How long before I feel better?' What is the most accurate response?
- 'You should feel better within 24-48 hours.'
- 'Most people notice improvement in mood within 2-4 weeks, though full therapeutic effect typically takes 4-8 weeks — some side effects may appear before mood improvement' ✓
- 'SSRIs work differently for everyone — some people never respond'
- 'You will feel better immediately after the first dose'
SSRI ONSET OF ACTION: SSRIs do not produce immediate mood improvement. TIMELINE: Initial effects (sleep improvement, anxiety reduction, energy): sometimes within 1-2 weeks; Mood improvement: typically 2-4 weeks; Full therapeutic effect: 4-8 weeks at therapeutic dose; IMPORTANT: Some side effects (na…
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A client with schizophrenia says: 'The voices are telling me to hurt myself.' What is the nurse's FIRST priority action?
- Continue the therapeutic conversation without interrupting
- Complete a safety assessment and ensure the client is in a safe environment — assess whether the voices have given a specific plan, whether the client intends to act, and implement safety precautions immediately ✓
- Document it and notify the RN at the end of shift
- Ask the client to ignore the voices
COMMAND HALLUCINATIONS (voices commanding self-harm or harm to others) are a psychiatric emergency. PRIORITY: SAFETY. IMMEDIATE ACTIONS: Stay with the client; do not leave them alone; assess lethality — does the client intend to obey the voices? Do they have a means? Remove or secure potentially let…
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A client who was fired from their job says: 'I didn't want that job anyway — it was beneath my abilities.' This is an example of which defense mechanism?
- Projection
- Rationalization ✓
- Reaction formation
- Regression
RATIONALIZATION: Creating a seemingly logical explanation that justifies a threatening reality and protects self-esteem. The client is reframing the loss (firing) as consistent with a preferred self-image (too good for the job) rather than acknowledging the painful reality. Compare with: PROJECTION:…
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An LPN notices a dying client's breathing has changed to irregular cycles with periods of no breathing followed by rapid deep breaths. What is this breathing pattern called?
- Kussmaul breathing
- Cheyne-Stokes respirations — a pattern of crescendo-decrescendo breathing alternating with periods of apnoea (no breathing); typically seen in the final hours to days of life as cerebral perfusion decreases ✓
- Biot's respirations
- Ataxic breathing
CHEYNE-STOKES RESPIRATIONS: Pattern: gradually increasing then decreasing depth of breathing, followed by a period of apnoea (10-60 seconds), then the cycle repeats; CAUSE: Progressive decrease in cerebral perfusion and CO2 sensitivity as death approaches; CO2 builds during apnoea, triggering a burs…
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Kübler-Ross identified five stages of grief. Which stage is characterised by making promises (to God, a doctor, or fate) in exchange for more time or recovery?
- Denial
- Anger
- Bargaining — attempting to negotiate or make deals to change the situation or delay loss; common in terminal illness ('If I can just see my daughter's wedding, then I'll accept it') ✓
- Depression
KÜBLER-ROSS FIVE STAGES OF GRIEF: DENIAL: 'This isn't happening'; ANGER: 'Why me? This isn't fair'; BARGAINING: Negotiating with God, fate, or medical providers for more time or a different outcome; DEPRESSION: Withdrawal, sadness, anticipatory grief; ACCEPTANCE: Coming to terms with the reality. IM…
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A confused elderly client says: 'I need to get home — my children are waiting for me.' The client's children are adults who live in another city. What is the most therapeutic response?
- 'You don't have any children waiting — they live far away.'
- 'You're in the hospital, not at home — there is no need to go anywhere.'
- 'You're missing your family. Tell me more about your children' — acknowledging the emotional content and redirecting gently without confronting a confused patient's reality ✓
- 'I'll call your children right now.'
THERAPEUTIC RESPONSE TO CONFUSED/DEMENTED PATIENTS: Directly correcting the reality of a confused patient often causes distress and agitation without therapeutic benefit — the patient may not retain the correction. BEST APPROACH: Acknowledge the EMOTION behind the statement ('You're missing your fam…
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A client experiencing opioid withdrawal asks when they should expect symptoms to peak. What is the most accurate response for heroin/short-acting opioid withdrawal?
- Immediately upon the last dose
- Symptoms peak 36-72 hours after the last dose for short-acting opioids (heroin, oxycodone); earlier onset (6-24 hours) with peak at 36-72 hours; symptoms resolve within 5-7 days ✓
- Symptoms peak at 2 weeks
- Opioid withdrawal has no predictable timeline
OPIOID WITHDRAWAL TIMELINE: Depends on the opioid type: SHORT-ACTING (heroin, oxycodone, hydrocodone): Onset 6-24 hours; Peak 36-72 hours; Resolution 5-7 days; LONG-ACTING (methadone): Onset 36-48 hours; Peak 72-96 hours; Resolution 2-3 weeks; SYMPTOMS: Early: yawning, lacrimation, rhinorrhea, diaph…
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A client is admitted after taking 30 acetaminophen tablets 2 hours ago. The client says 'I feel fine now — can I go home?' What is the nurse's best response?
- 'If you feel okay, you can probably leave soon — the nurse practitioner will check you first'
- 'Feeling fine right now does not mean you're safe — acetaminophen overdose causes delayed liver damage that may not be apparent for 24-72 hours; you need to stay for treatment and monitoring, and this will also include a mental health evaluation' ✓
- 'You're right — if there are no symptoms yet, we'll monitor you for a while and likely discharge you'
- 'The antidote only works if given immediately — if you feel fine, you probably took less than you thought'
ACETAMINOPHEN (PARACETAMOL/TYLENOL) OVERDOSE: Classic presentation: ASYMPTOMATIC in the first 24 hours despite significant hepatotoxic dose; PHASES: Phase 1 (0-24h): May be asymptomatic or mild nausea; Phase 2 (24-72h): Liver enzymes begin rising, RUQ pain; Phase 3 (72-96h): Peak hepatotoxicity — ja…
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A client in the emergency department is hyperventilating and says: 'I can't breathe — I'm dying.' Vital signs are: RR 32, SpO2 98%, HR 102. What is the most likely cause and appropriate nursing response?
- Asthma attack — prepare bronchodilators
- Pulmonary embolism — prepare anticoagulation
- Panic attack with hyperventilation — stay calm, speak slowly and reassuringly, encourage slow controlled breathing, reassure that their oxygen saturation is normal, and avoid telling them to 'calm down' ✓
- Respiratory failure — prepare for intubation
PANIC ATTACK WITH HYPERVENTILATION: CLINICAL PICTURE: SpO2 98% confirms adequate oxygenation (true respiratory emergency would show declining SpO2); rapid rate is from anxiety, not hypoxia; patient is ventilating EXCESSIVELY (not insufficiently); HYPERVENTILATION PHYSIOLOGY: Blowing off CO2 causes r…
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A client with terminal cancer says: 'I've made peace with dying. I just want to make sure my family will be okay.' How should the nurse interpret this statement?
- The client is in denial
- The client is expressing suicidal ideation
- The client has achieved Erikson's ego integrity and is in an advanced acceptance stage — their focus has shifted from personal survival to legacy and family welfare; this is a sign of healthy psychosocial adjustment to dying ✓
- The client needs antidepressants
ACCEPTANCE IN TERMINAL ILLNESS: When a dying client expresses peace with death and redirects focus to legacy, relationships, and the welfare of others, this represents psychosocial maturity and acceptance — not pathology. ERIKSON'S EGO INTEGRITY: Late life developmental task; successful resolution =…
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A client says, 'I'm so worried about my surgery tomorrow.' Which response by the nurse is most therapeutic?
- 'Don't worry, everything will be fine.'
- 'Tell me more about what is concerning you.' ✓
- 'You shouldn't feel that way.'
- 'Everyone gets nervous; it's nothing.'
- 'Let's talk about something else.'
The most therapeutic response is 'TELL ME MORE about what is concerning you' — an OPEN-ENDED statement that ENCOURAGES the client to express feelings and explores their concerns. NCLEX-PN psychosocial/therapeutic communication. THERAPEUTIC TECHNIQUES: open-ended questions, active listening, reflecti…
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A nurse is caring for a client who recently lost a spouse and is experiencing grief. Which nursing action is most appropriate?
- Tell the client to move on quickly
- Provide a supportive presence, allow the client to express feelings, and acknowledge that grief is a normal process ✓
- Avoid mentioning the deceased spouse
- Tell the client exactly how they should feel
For a grieving client, the most appropriate action is to provide a SUPPORTIVE PRESENCE, ALLOW the client to express feelings, and ACKNOWLEDGE that grief is a NORMAL process. NCLEX-PN psychosocial/grief and loss. Therapeutic grief support: active listening, being present, allowing expression of emoti…
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A client is experiencing a panic attack with rapid breathing and feelings of terror. What is the priority nursing action?
- Leave the client alone to calm down
- Stay with the client, remain calm, and use a calm, reassuring voice while guiding slow breathing ✓
- Provide detailed health teaching immediately
- Tell the client to 'snap out of it'
During a PANIC ATTACK, the priority is to STAY WITH the client (do not leave them alone), remain CALM yourself, use a CALM, reassuring voice, and guide SLOW breathing; provide a quiet, safe environment; use short, simple directions. NCLEX-PN psychosocial/anxiety. During severe anxiety/panic, the cli…
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A nurse identifies that a client is using denial as a coping mechanism after a serious diagnosis. How should the nurse initially respond?
- Forcefully confront the denial and demand acceptance
- Recognize that denial can be a temporary protective coping mechanism, provide support, and avoid forcing the client to accept reality prematurely ✓
- Tell the client they are being unrealistic
- Withhold all information
When a client uses DENIAL after a serious diagnosis, the nurse should RECOGNIZE that denial can be a TEMPORARY, PROTECTIVE coping mechanism that allows the client to gradually adjust to overwhelming news; provide SUPPORT, maintain a trusting relationship, and AVOID forcing premature acceptance. NCLE…
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A client expresses thoughts of suicide. What is the nurse's priority action?
- Leave the client alone to think
- Ensure the client's safety by not leaving them alone, directly asking about a suicide plan, and notifying the healthcare team ✓
- Promise to keep it a secret
- Tell the client to think positively
When a client expresses SUICIDAL thoughts, the PRIORITY is ensuring SAFETY: do NOT leave the client alone (provide constant observation as indicated); ASK DIRECTLY about suicidal ideation and whether they have a PLAN and means (asking does NOT increase risk — it allows assessment and intervention); …
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Which of the following is the BEST example of an open-ended question that encourages a client to share more?
- 'Are you feeling sad today?'
- 'How have you been feeling since you came to the unit?' ✓
- 'You're doing fine, right?'
- 'Do you want to talk or not?'
Open-ended questions invite the client to express thoughts and feelings in their own words rather than giving a one-word answer, which is a core therapeutic communication technique. 'How have you been feeling since you came to the unit?' cannot be answered with a simple yes or no and encourages elab…
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A nurse repeats the main idea a client has expressed, in the nurse's own words, to confirm understanding. This therapeutic technique is called:
- Giving advice
- Restating or paraphrasing ✓
- Changing the subject
- False reassurance
Restating (or paraphrasing) is a therapeutic communication technique in which the nurse repeats the main idea the client expressed, using the nurse's own words, to confirm understanding and show the client they are being heard. It encourages the client to continue and clarifies meaning. This differs…
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Which of the following is a non-therapeutic communication response that the nurse should AVOID?
- Offering self ('I'll sit with you for a while.')
- Using silence to allow the client to gather thoughts
- Giving false reassurance ('Don't worry, everything will be okay.') ✓
- Reflecting the client's feelings back to them
False reassurance — telling a client 'Don't worry, everything will be okay' — is a non-therapeutic response the nurse should avoid, because it dismisses the client's real concerns, can feel dismissive, and may discourage them from sharing further. Therapeutic techniques include offering self (making…
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A client who is angry at their employer comes home and yells at their family instead. Which defense mechanism does this BEST illustrate?
- Denial
- Displacement ✓
- Regression
- Projection
Displacement is a defense mechanism in which a person redirects emotions (often anger) from the original, threatening source to a safer, less threatening target — here, redirecting anger felt toward an employer onto family members. Denial is refusing to accept reality; regression is reverting to ear…
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A client channels anxious energy into productive activity, such as organizing a community fundraiser after a personal loss. This BEST illustrates which defense mechanism?
- Sublimation ✓
- Repression
- Rationalization
- Regression
Sublimation is generally considered a mature, adaptive defense mechanism in which a person channels unacceptable or distressing impulses and energy into socially acceptable, constructive activities — such as directing grief into organizing a beneficial community project. Repression is unconsciously …
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What is the FIRST priority principle when caring for any client who may be at risk of harm to self or others?
- Documentation
- Safety ✓
- Discharge planning
- Health teaching
Safety is the first priority in caring for any client who may be at risk of harm to themselves or others. Ensuring a safe environment — for the client, other clients, and staff — takes precedence over other interventions such as documentation, teaching, or discharge planning. This reflects the gener…
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Which describes the BEST approach to maintaining a therapeutic nurse-client relationship?
- Sharing personal problems with the client to seem relatable
- Maintaining professional boundaries while showing empathy, respect, and consistency ✓
- Becoming the client's personal friend
- Making decisions for the client to reduce their stress
A therapeutic nurse-client relationship is built on professional boundaries combined with empathy, respect, trust, and consistency, with the focus kept on the client's needs and goals. The nurse avoids crossing boundaries — such as sharing personal problems, becoming a personal friend, or taking ove…
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What is the purpose of 'milieu' in a mental health care setting?
- A type of medication
- A structured, safe therapeutic environment that supports clients' treatment and recovery ✓
- A diagnostic test
- A discharge document
Milieu refers to the therapeutic environment of a mental health care setting — a structured, safe, and supportive environment intentionally designed to promote clients' treatment, learning of coping skills, and recovery. Milieu therapy uses the physical setting, daily structure, group interactions, …
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According to the commonly cited Kübler-Ross model, which of the following is one of the stages of grief?
- Memorization
- Bargaining ✓
- Sublimation
- Projection
The Kübler-Ross model commonly describes five stages of grief: denial, anger, bargaining, depression, and acceptance. Bargaining — attempting to negotiate or make deals to postpone or undo a loss — is one of these stages. The model is widely taught as a general framework, with the understanding that…
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What is the BEST general principle for a nurse supporting a grieving client?
- Tell the client how they should feel
- Allow the client to express grief in their own way, listen with empathy, and avoid imposing a timeline on their grieving ✓
- Discourage the client from talking about the loss
- Reassure the client that they will quickly 'get over it'
The best general principle in supporting a grieving client is to allow them to express grief in their own way, listen with empathy and presence, and avoid imposing expectations or a timeline on their grieving process, since grief is individual and varies widely. Telling clients how they should feel,…
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Which is an appropriate, non-judgmental general approach when caring for a client with a substance use disorder?
- Lecturing the client about their poor choices
- Treating the client with respect and without judgment, recognizing substance use disorder as a health condition ✓
- Refusing to provide care
- Telling the client they only need willpower
An appropriate general approach is to treat the client with respect and without judgment, recognizing substance use disorder as a health condition rather than a moral failing. A non-judgmental, therapeutic attitude supports trust and engagement in care. Lecturing, refusing care, or telling the clien…
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Why is it important for the nurse to be aware that withdrawal from certain substances can be a medical concern?
- It never has any health effects
- Because withdrawal from some substances can produce physical symptoms that require medical monitoring, so the nurse should report signs and follow the care plan ✓
- Because withdrawal is purely psychological
- Because the nurse should ignore withdrawal symptoms
It is important for the nurse to recognize that withdrawal from certain substances can produce physical symptoms that may require medical monitoring and supervision. The general nursing principle is to observe for and report signs of withdrawal and to follow the established plan of care and provider…
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A client from a culture different from the nurse's expresses beliefs about health that differ from the nurse's own. What is the BEST approach?
- Insist the client adopt the nurse's beliefs
- Show cultural sensitivity — respect the client's beliefs and incorporate them into care when safe and feasible, while providing accurate information ✓
- Ignore the client's beliefs entirely
- Refuse to care for the client
The best approach is culturally sensitive care: respecting the client's cultural beliefs and values, listening without judgment, and incorporating those beliefs into the plan of care when it is safe and feasible, while still providing accurate health information. Insisting the client abandon their b…
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What is the general purpose of 'active listening' in nurse-client interactions?
- To plan what to say next while the client talks
- To fully attend to the client — through eye contact, attentive body language, and focus — so the client feels heard and understood ✓
- To finish the client's sentences
- To multitask during the conversation
Active listening means fully attending to the client — using eye contact, attentive body language, and genuine focus, and avoiding distractions — so the client feels heard and understood. It is a foundational therapeutic communication skill that builds trust and encourages the client to share. It is…
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Which best describes 'adaptive coping' as opposed to 'maladaptive coping'?
- Adaptive coping avoids the problem entirely
- Adaptive coping involves healthy strategies that reduce stress and address the problem constructively, while maladaptive coping provides short-term relief but is harmful or ineffective over time ✓
- They are the same thing
- Adaptive coping always involves medication
Adaptive coping refers to healthy, constructive strategies for managing stress — such as problem-solving, seeking support, exercise, or relaxation techniques — that reduce stress and address the underlying problem effectively over time. Maladaptive coping (for example, substance use, avoidance, or a…