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Alcohol Server · Safety and Security

If a patron appears to be a danger to themselves or others due to extreme intoxication, staff should:

Correct answer

Take it seriously — monitor them, seek help, and contact emergency services if there are signs of a medical emergency

  1. A Send them outside alone
  2. B Take it seriously — monitor them, seek help, and contact emergency services if there are signs of a medical emergency
  3. C Serve them water and ignore them
  4. D Lock them in a room

Why this is the answer

If a patron appears to be a danger to themselves or others due to extreme intoxication, staff should take it seriously: stop service, monitor the person closely, seek assistance, and contact emergency medical services if there are signs of a medical emergency such as unresponsiveness, difficulty breathing, or repeated vomiting, which can indicate alcohol poisoning. Sending a severely intoxicated person out alone, or merely ignoring them, can have tragic consequences. Managers should ensure staff know how to recognize a possible medical emergency and the proper steps to get help promptly.
Source: Responsible Beverage Service — Medical Emergencies

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