Alcohol Server · Safety and Security

If a patron appears to be a danger to themselves or others due to extreme intoxication, staff should:

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Correct answer

Take it seriously — monitor them, seek help, and contact emergency services if there are signs of a medical emergency

A Serve them water and ignore them
B Send them outside alone
C Take it seriously — monitor them, seek help, and contact emergency services if there are signs of a medical emergency
D Lock them in a room

Why this is the answer

If a patron appears to be a danger to themselves or others due to extreme intoxication, staff should take it seriously: stop service, monitor the person closely, seek assistance, and contact emergency medical services if there are signs of a medical emergency such as unresponsiveness, difficulty breathing, or repeated vomiting, which can indicate alcohol poisoning. Sending a severely intoxicated person out alone, or merely ignoring them, can have tragic consequences. Managers should ensure staff know how to recognize a possible medical emergency and the proper steps to get help promptly.

Source: Responsible Beverage Service — Medical Emergencies

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About this topic: Safety and Security

Safety and security questions cover crowd control, capacity limits, handling weapons or drugs on the premises, when to call police and how to protect staff and patrons without creating liability. Prevention and documentation are the themes. This is one of 10 On-Premise / Manager questions on safety and security, each with a full explanation on a single study page.

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If a patron appears to be a danger to themselves or others due to extreme intoxication, staff should:

Why this is the answer

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About this topic: Safety and Security

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Study materials on Amazon

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Responsible service references