Alcohol Server · Recognizing Intoxication

A useful informal framework for monitoring intoxication considers a customer's:

  1. A Favorite drink
  2. B Speech, coordination, behavior, and judgment for changes over time
  3. C Clothing brand
  4. D Method of payment

Why this is the answer

A useful informal framework for monitoring intoxication is to watch for changes over time in a customer's speech (slurring), coordination (balance, dexterity), behavior (becoming loud, aggressive, or unusually subdued), and judgment (poor decisions, lowered inhibitions). Tracking these categories helps a server notice when a customer is becoming impaired even before any single sign is dramatic. Because intoxication shows up across multiple dimensions, observing several of them together gives a more reliable picture than focusing on just one.
Source: Responsible Beverage Service — Monitoring Framework

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