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Alcohol Server · Liability and Responsibility

What should a server do if they realize they may have served alcohol to a minor by mistake?

Correct answer

Stop service immediately, inform a manager, and follow house procedures

  1. A Hide it
  2. B Stop service immediately, inform a manager, and follow house procedures
  3. C Serve them more
  4. D Ignore it

Why this is the answer

If a server realizes they may have served a minor by mistake, the responsible action is to stop service to that person immediately, inform a manager, and follow the establishment's procedures for handling the situation. Concealing the error or continuing to serve compounds the violation and the risk. While an honest mistake does not erase legal exposure, prompt, honest corrective action is the right approach and reflects the accountability expected of certified servers. This also helps the establishment respond appropriately and review its safeguards.
Source: Responsible Beverage Service — Correcting Mistakes

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