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Alcohol Server · Recognizing Intoxication

An intoxicated customer who becomes very quiet or sleepy may be:

Reviewed by Jordan Morley, Editorial Lead at 247SimpleTests. Written by the 247SimpleTests Editorial Team from the official source material cited on every question.

Correct answer

Showing signs of significant intoxication that warrant stopping service and monitoring their wellbeing

  1. A Perfectly fine to keep serving
  2. B Showing signs of significant intoxication that warrant stopping service and monitoring their wellbeing
  3. C Faking it
  4. D Ready for a stronger drink

Why this is the answer

An intoxicated customer who becomes very quiet, drowsy, or begins to nod off may be showing signs of significant intoxication — not all impairment is loud or boisterous. This warrants stopping alcohol service and monitoring the person's wellbeing, since extreme drowsiness or unresponsiveness can indicate dangerous intoxication that may require help or medical attention. Servers should not assume a quiet intoxicated person is 'okay'; the change in behavior is itself a warning sign. Responsible service includes recognizing the subtler, withdrawn signs of intoxication, not only the obvious ones.
Source: Responsible Beverage Service — Subtle Signs

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About this topic: Recognizing Intoxication

Recognizing intoxication means reading the behavioural signs — slurred speech, loss of coordination, impaired judgement, changes in mood — rather than counting drinks. These questions cover the signs, the traffic-light assessment approach and when the point of no further service has been reached. This is one of 13 Seller-Server questions on recognizing intoxication, each with a full explanation on a single study page.

New to this exam? Our Alcohol Server exam guide explains the format, scoring, and how to prepare.

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