What is the procedure for a bus driver if they suspect or discover a passenger has a medical emergency?

PASSENGER MEDICAL EMERGENCY requires the bus driver to act as the first responder until emergency services arrive, because the driver is responsible for all persons on the vehicle. IMMEDIATE RESPONSE: STOP THE BUS — pull to the nearest safe location off the road; a bus moving at speed while a passenger is having a medical emergency creates additional risk; CALL 911 — provide exact location (highway marker, cross-street, GPS coordinates), number of passengers, nature of emergency as known; CALL DISPATCH — notify carrier per emergency protocol; some carriers have specific medical emergency protocols; ASSIST IF TRAINED — many bus operators receive first aid and CPR/AED training; apply only what you have been trained to do; do not improvise beyond your training; USE AED IF EQUIPPED — many modern passenger buses carry automated external defibrillators; most AEDs provide verbal instructions; know where it is before an emergency; MANAGE OTHER PASSENGERS — keep them calm and seated; designate a passenger to assist if appropriate (former medical professional if identified); do not allow passengers to crowd the area; DOCUMENT — after the emergency, complete incident reports and cooperate with any investigation; provide exact timeline and account of actions taken.