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CDL · Anti-Bullying and Hazing

What is the driver's response to a student reporting bullying or harassment?

Reviewed by Jordan Morley, Editorial Lead at 247SimpleTests. Written by the 247SimpleTests Editorial Team from the official source material cited on every question.

Correct answer

Take the report seriously, listen carefully, document the report, and pass it to school administration for action

  1. A Take the report seriously, listen carefully, document the report, and pass it to school administration for action
  2. B Tell the student to ignore it
  3. C Punish the reporter for complaining
  4. D Confront the alleged bully directly

Why this is the answer

When a student reports bullying or harassment to the driver, take it seriously. Listen to the student calmly without judgment; document the report with details (who, what, when, where, witnesses); reassure the student that the report will be acted on; pass the report to the school administration as soon as practical. Do not confront the alleged bully directly or attempt mediation — schools have procedures for this and the driver is not trained or authorized to investigate. Do not tell the student to handle it themselves or to 'just ignore it' — both responses fail the student and may worsen the situation. A student who feels heard is more likely to report future incidents.
Source: FMCSA CDL Manual 10.6.2 Responding to Reports

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About this topic: Anti-Bullying and Hazing

Anti-bullying and hazing questions cover recognising, intervening in and reporting bullying on the bus, and the driver's obligations under district policy. Documentation and reporting are the tested actions. This is one of 5 School Bus questions on anti-bullying and hazing, each with a full explanation on a single study page.

New to this exam? Our CDL exam guide explains the format, scoring, and how to prepare.

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