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Insurance · General

When must an adjuster send an acknowledgment of a new claim to the insured?

Correct answer

Within 10 days in most states

  1. A Within 10 days in most states
  2. B 30 days
  3. C 60 days
  4. D No legal requirement

Why this is the answer

Most states require acknowledgment of a new claim within 10 days (sometimes 15) of receipt. Specific timeframes vary by state — adjusters must know their state's claim handling regulations. Failure to acknowledge timely can support a bad faith claim.
Source: Adjuster Exam, Claim Handling Timeframes

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