NCLEX · Therapeutic Communication

A client with depression has not spoken during the last 10 minutes of a scheduled therapeutic interaction. What is the MOST therapeutic nursing response?

Correct answer

Sit quietly with the client, maintaining an open, accepting posture, using therapeutic silence — silence communicates that you are present, attentive, and comfortable without demanding conversation

  1. A End the session — silence means the client wants to be alone
  2. B Sit quietly with the client, maintaining an open, accepting posture, using therapeutic silence — silence communicates that you are present, attentive, and comfortable without demanding conversation
  3. C Ask a series of questions to fill the silence
  4. D Leave and return when the client is ready to talk

Why this is the answer

THERAPEUTIC SILENCE is an active, deliberate communication technique — not passive waiting.

What therapeutic silence communicates: 'You don't have to perform or produce for me'; 'I am here and attentive without demanding you speak'; 'Whatever you are experiencing right now is okay'; 'You have space to process your thoughts'.

Value in depression: Depressed clients often feel a social obligation to converse that they lack the energy to fulfill — releasing this pressure through silence can be deeply comforting; silence may precede important disclosures that emerge when the client feels no pressure to speak.

Duration: 30 seconds to 2-3 minutes of silence can feel like a very long time — allow it without breaking it anxiously.

Body language during silence: Relaxed, open posture; gentle eye contact; forward lean (interested, not hovering); nodding if client makes eye contact.

When to break silence: When the client appears distressed, panicked, or waiting for you to respond; a gentle 'Take your time — I'm here' reassures without pressuring.

Source: NCLEX-RN Test Plan: Psychosocial — Therapeutic Communication, Silence

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About this topic: Therapeutic Communication

Therapeutic communication questions ask for the nurse's best response — reflecting, clarifying, open-ended, silence — and test the non-therapeutic responses to avoid. This is one of 14 RN: Psychosocial Integrity questions on therapeutic communication, each with a full explanation on a single study page.

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