Notary · Liability and Discipline

If a notary makes an error in a completed notarial certificate, what is the appropriate way to handle it?

Correct answer

Follow proper correction procedures — such as lining through the error, entering the correction, and initialing and dating it, or completing a new certificate — rather than concealing the mistake

  1. A Use correction fluid to cover the mistake
  2. B Follow proper correction procedures — such as lining through the error, entering the correction, and initialing and dating it, or completing a new certificate — rather than concealing the mistake
  3. C Ignore the error
  4. D Have the signer fix it later without the notary

Why this is the answer

When a notary discovers an error in a certificate, it must be corrected openly and properly, never hidden. Acceptable practice generally involves drawing a single line through the incorrect information so it remains legible, writing the correct information, and initialing and dating the change — or, when appropriate, completing a fresh notarial certificate. Using correction fluid or otherwise concealing an alteration is improper because it can make the document look tampered with and undermines its integrity. Some corrections may require the signer to appear again. Handling errors transparently protects the validity of the notarization and the notary against accusations of fraud or improper alteration.
Source: NNA Errors and Corrections

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