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Real Estate · Supervision of Licensees

A buyer submits an offer through the broker's agent. The agent is sick and unavailable. What is the broker's responsibility?

Reviewed by Jordan Morley, Editorial Lead at 247SimpleTests. Written by the 247SimpleTests Editorial Team from the official source material cited on every question.

Correct answer

Ensure the offer is presented to the seller's broker promptly — the broker must supervise transactions and ensure timely handling even when individual agents are unavailable

  1. A Tell the buyer to wait
  2. B Wait until the agent returns
  3. C Ensure the offer is presented to the seller's broker promptly — the broker must supervise transactions and ensure timely handling even when individual agents are unavailable
  4. D Tell the buyer to find a new agent

Why this is the answer

BROKER SUPERVISION responsibility means the broker cannot allow transactions to languish because an individual agent is unavailable. The broker must: ensure timely communication of offers; arrange for another licencee to handle the transaction if necessary; maintain service continuity for all clients. Offers must be presented promptly — state law and fiduciary duty require it. The seller has a right to receive and consider offers as they come in. Allowing an offer to sit undelivered while waiting for an agent to return violates the listing broker's duty to the seller. The designated broker is ultimately responsible for all transactions conducted under their licence — agent unavailability does not excuse the brokerage's obligations.
Source: Real Estate Broker Exam, Transaction Supervision

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About this topic: Supervision of Licensees

Supervision of licensees questions cover the broker's responsibility for the acts of affiliated licensees, training and oversight requirements, reviewing contracts and advertising, and handling complaints. This is one of 6 Broker (National) questions on supervision of licensees, each with a full explanation on a single study page.

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