USPS · General

You see a coworker about to lift a very heavy load alone in an unsafe way. What is the best response?

Correct answer

Offer to help or suggest using proper technique or equipment, looking out for your coworker's safety

  1. A Say nothing
  2. B Offer to help or suggest using proper technique or equipment, looking out for your coworker's safety
  3. C Laugh at them
  4. D Tell them to hurry up

Why this is the answer

LOOKING OUT FOR COWORKERS' SAFETY: Seeing a coworker about to lift unsafely, the best response is to OFFER HELP or suggest proper technique/equipment — preventing a potential injury. Saying nothing, mocking them, or pressuring them to hurry all score poorly. The 475 VEA rewards a strong safety culture where employees look out for one another. A heavy load lifted unsafely or alone risks a serious back injury; stepping in to help or remind a coworker of safe practices reflects the collaborative, safety-conscious attitude USPS wants. Caring about coworkers' safety — not just your own — is a valued trait that scores well.
Source: USPS 475 VEA — Safety, Coworker Safety