A coworker on your processing line is consistently not keeping up with the line pace, causing mail to back up at their station. After checking in privately and finding they are not struggling with a personal issue, what is the appropriate next step?

Once you have made a private collegial attempt to check in and there is no personal issue, a persistent performance gap becomes a management issue. Reporting specific observations (not personal judgments) to the supervisor is the appropriate escalation. Permanently absorbing another worker's production duties without management knowledge is not sustainable and creates accountability issues. Public embarrassment is never appropriate. The VEA rewards workers who know when to escalate to management after attempting peer-level resolution.