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A
Ignore the instruction and follow your normal procedure
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B
Follow the new instruction without question
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C
Politely clarify the instruction — explain what you normally do and ask if they are requesting a different approach, or confirm with your regular supervisor — the goal is clarity without confrontation
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D
Argue with the supervisor about which procedure is correct
Why this is the answer
Procedural discrepancies between supervisors create genuine ambiguity. The professional response is to seek clarification calmly — not to ignore the instruction (insubordination) or follow it blindly without understanding (potential error). Stating what you normally do and asking whether the supervisor is intentionally changing the approach is both respectful and practical. If still uncertain, checking with your regular supervisor is appropriate.
Source: USPS 476 VEA, Handling Conflicting Instructions