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A
Develop your own faster methods
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B
Follow the established procedures consistently, as they are designed for safe, accurate, and efficient processing
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C
Follow procedures only when supervisors are present
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D
Skip steps that seem unnecessary
Why this is the answer
FOLLOWING PROCEDURES: Established equipment-operating procedures should be followed CONSISTENTLY — they are designed for safe, accurate, and efficient processing. Inventing your own 'faster' methods, following procedures only when watched, or skipping 'unnecessary' steps all score poorly and can cause errors, equipment damage, or injury. The 476 VEA rewards procedural compliance because processing equipment and workflows are engineered for specific correct operation. What looks like an unnecessary step often serves a safety or quality purpose not obvious to the operator. Consistent adherence to proper procedures — regardless of supervision — reflects the reliability and discipline the assessment values in processing operations.
Source: USPS 476 VEA — Reliability, Following Procedures