While operating automated sorting equipment, you notice it is misreading addresses and sending mail to the wrong bins. What is the best action?

QUALITY over THROUGHPUT: When equipment is systematically misreading and misrouting mail, the best action is to STOP and REPORT the problem so it can be fixed. Continuing to run it (even slowed) generates large volumes of misrouted mail that cause downstream errors, delays, and rework — far more costly than a brief stop. The 476 VEA consistently rewards prioritizing quality and proper problem-reporting over maintaining throughput at all costs. A known equipment problem should be addressed, not worked around silently; processing accuracy matters more than raw speed, and reporting problems promptly is a core valued behavior.