You discover that some mail was processed incorrectly during your shift and may cause delays. What should you do?

INTEGRITY and PROACTIVE PROBLEM-REPORTING: Discovering incorrectly processed mail, the right action is to REPORT it so the error can be caught and corrected before causing larger downstream delays. Staying silent, quietly fixing only some pieces, or blaming others all let the problem grow and reflect poor integrity. The 476 VEA rewards honesty and proactive reporting — in an interdependent processing operation, an uncorrected error compounds as mail moves downstream, causing bigger delays and more rework. Employees who promptly report problems (rather than concealing them or making excuses) enable timely correction and demonstrate the accountability and team focus the assessment values most.