Cosmetology · Draping, Shampooing and Conditioning

When shampooing, water that is too hot should be avoided primarily because it can:

Correct answer

Be uncomfortable or scald the client and irritate the scalp

  1. A Set the style
  2. B Clean better
  3. C Improve the haircut
  4. D Be uncomfortable or scald the client and irritate the scalp

Why this is the answer

Very hot water should be avoided during shampooing because it can be uncomfortable, scald or burn the client's scalp, and cause irritation. Cosmetologists use comfortably warm water and check the temperature, being especially careful around the client's scalp, ears, and neck. Client comfort and safety during the shampoo are important parts of professional service. Controlling water temperature is a simple but real safety consideration that reflects attentive, client-focused practice expected of a licensed professional.
Source: Hair Care — Water Temperature

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About this topic: Draping, Shampooing and Conditioning

Draping, shampooing and conditioning questions cover client protection, water temperature, the pH and purpose of different shampoos and conditioners, and scalp massage — the first service on the practical exam and a recurring theory topic. This is one of 9 Hair Care questions on draping, shampooing and conditioning, each with a full explanation on a single study page.

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