Insurance · Claims and Loss Settlement

What are the typical duties of an insured after a property loss?

Correct answer

Notify the insurer promptly, take reasonable steps to protect the property from further damage, prepare an inventory of damaged property, allow the insurer to inspect, and provide proof of loss

  1. A Just file a claim
  2. B Notify the insurer promptly, take reasonable steps to protect the property from further damage, prepare an inventory of damaged property, allow the insurer to inspect, and provide proof of loss
  3. C Negotiate with contractors first
  4. D Wait for the insurer to act

Why this is the answer

Most property policies impose duties on the insured after a loss: (1) Give prompt notice to the insurer; (2) Protect the property from further damage (cover holes in roofs, tarp damaged areas, prevent water intrusion, etc.) — failure to do this can reduce or void coverage; (3) Cooperate with the investigation, including inspection of the property and examination of relevant records; (4) Prepare an inventory of damaged personal property with descriptions, ages, and values; (5) Submit a sworn proof of loss within a specified time (usually 60 days); (6) Show the damaged property as often as reasonably required. Failure to perform these duties can compromise the claim. Reasonable expenses incurred to protect the property from further damage are typically reimbursable.
Source: NAIC Model Outline, Insured's Duties

Practice more questions

This question is from our Insurance License Practice Tests practice test. Take the full practice test to test your knowledge across all Claims and Loss Settlement and other topics.

Take the Property Insurance practice test →

New to this exam? Our Insurance exam guide explains the format, scoring, and how to prepare.

Related questions

State-specific guides

Need information for your state? Our state guides cover local requirements, fees, and what to expect on exam day.