NCLEX · Documentation and Reporting

What information is essential to include in a shift-end handoff report?

Correct answer

Patient identifiers, current condition and assessment findings, recent changes, current treatments and medications (especially recent and PRN administrations), upcoming orders/tests, pending issues requiring follow-up, family concerns, code status, isolation precautions

  1. A Only the client's diagnosis
  2. B Patient identifiers, current condition and assessment findings, recent changes, current treatments and medications (especially recent and PRN administrations), upcoming orders/tests, pending issues requiring follow-up, family concerns, code status, isolation precautions
  3. C Personal opinions about the patient
  4. D The previous nurse's mistakes

Why this is the answer

Handoff is one of the highest-risk moments for communication errors and patient harm. Joint Commission and CMS focus heavily on standardized handoff. Essential information to communicate: (1) IDENTIFIERS — name, room, age, diagnoses; (2) CODE STATUS — full code, DNR, DNI, comfort care, with date of confirmation; (3) ISOLATION PRECAUTIONS — type and reason; (4) ALLERGIES; (5) ASSESSMENT — current condition including key findings (vital signs trends, neurological status, respiratory status, GI/GU function, wounds, mobility, mental status, pain); (6) RECENT CHANGES — improvement, deterioration, new concerns; (7) TREATMENTS — IV access (type, location, patency, fluids), drains, tubes, oxygen, dressings; (8) MEDICATIONS — recent administrations (especially within 4 hours, PRNs, last narcotic), upcoming due, scheduled medications, medications held; (9) ORDERS — recent provider visits, new orders, upcoming tests/procedures; (10) PENDING ITEMS — lab results expected, consultations, tests scheduled, anticipated discharge; (11) FAMILY/PSYCHOSOCIAL — family concerns, communication needs, support systems; (12) SAFETY — fall risk, suicide risk, seizure precautions, restraints if any. Tools to standardize handoff: SBAR; I-PASS (Illness severity, Patient summary, Action list, Situation awareness, Synthesis); bedside handoff (Joint Commission recommends this — confirms patient identity, allows visual assessment, includes patient in care planning). Bedside handoff benefits: real-time review of IV sites, drains, dressings; identifies safety issues; reduces errors; involves patient. Avoid: rushed reports; vague descriptions; personal opinions or judgmental language about patients or coworkers; discussing other patients in client rooms. Documentation: handoff is documented in the medical record.
Source: NCSBN NCLEX-PN, Handoff Reports

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