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A
Showing a buyer all available homes in their price range
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B
Directing prospective buyers toward or away from particular neighborhoods based on their race, religion, or other protected class — limiting their housing choices based on protected characteristics
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C
Negotiating the best price for a client
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D
Recommending a home inspector
Why this is the answer
STEERING: The illegal practice of directing prospective buyers or renters TOWARD or AWAY FROM particular neighborhoods, buildings, or areas based on a PROTECTED CLASS characteristic (race, color, religion, national origin, sex, familial status, disability) — thereby limiting their housing choices. EXAMPLES: Showing a minority buyer homes only in certain neighborhoods; telling a family with children about only certain areas; discouraging someone from a neighborhood based on its demographic makeup; even 'positive' steering (assuming a buyer would 'prefer' a certain area based on protected status) is illegal; WHY ILLEGAL: It perpetuates segregation and denies equal access to housing; the agent must let the buyer choose based on their own criteria (price, size, location preferences they express) — not the agent's assumptions about where they 'belong'; RELATED VIOLATIONS: Blockbusting (inducing panic selling), redlining (denying services in areas based on protected class); FAIR HOUSING applies to agents' words and actions; agents should show all properties matching the client's stated criteria and let the client decide; steering is a serious Fair Housing Act violation and a critical national exam topic.
Source: Real Estate National — Fair Housing, Steering