You are sorting mail for your route and find a piece with a damaged, hard-to-read address. What is the best approach?

ACCURACY over speed: For a hard-to-read address, take the time to determine the CORRECT address using available resources (lookup tools, address databases, careful examination), and follow proper procedure for undeliverable/unreadable mail if it genuinely can't be determined. Guessing, discarding mail, or choosing the easiest address all score poorly and could be serious violations (discarding mail is a federal offense). The 474 VEA rewards taking care to deliver mail accurately rather than guessing or taking shortcuts that compromise the integrity of mail delivery; accuracy is a core carrier responsibility.