Alcohol Server · Refusing Service

What alternatives can a server offer when refusing alcohol to an intoxicated customer?

  1. A Nothing
  2. B Water, food, coffee, or assistance arranging safe transportation such as a taxi or rideshare
  3. C A stronger drink
  4. D A drink to go

Why this is the answer

When refusing alcohol to an intoxicated customer, a server can offer constructive alternatives: water or non-alcoholic beverages, food, and help arranging safe transportation such as calling a taxi, a rideshare, or a sober friend. These alternatives keep the customer cared for and reduce the risk that they will drive impaired. The goal is not just to stop service but to help the customer get home safely. Offering these options also makes the refusal feel less like rejection and more like the establishment looking out for the customer's wellbeing.
Source: Responsible Beverage Service — Service Alternatives