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Alcohol Server · Refusing Service

Why is it important to prevent an intoxicated customer from driving?

  1. A It is not the server's concern
  2. B To prevent injury or death and reduce the establishment's and server's liability
  3. C To sell more drinks
  4. D Only to avoid paperwork

Why this is the answer

Preventing an intoxicated customer from driving is critical both to protect human life — impaired driving causes serious crashes, injuries, and deaths — and because the establishment and server can face significant liability (including under dram shop laws) if an over-served customer harms someone. Servers can help by arranging alternative transportation, involving a manager, or in serious cases contacting authorities per house policy. Taking reasonable steps to keep an impaired customer from driving reflects the core responsible-service goal of preventing alcohol-related harm.
Source: Responsible Beverage Service — Preventing Impaired Driving

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