247SimpleTests
Alcohol Server · Refusing Service

Why is it important to prevent an intoxicated customer from driving?

Reviewed by Jordan Morley, Editorial Lead at 247SimpleTests. Written by the 247SimpleTests Editorial Team from the official source material cited on every question.

Correct answer

To prevent injury or death and reduce the establishment's and server's liability

  1. A To prevent injury or death and reduce the establishment's and server's liability
  2. B To sell more drinks
  3. C It is not the server's concern
  4. D Only to avoid paperwork

Why this is the answer

Preventing an intoxicated customer from driving is critical both to protect human life — impaired driving causes serious crashes, injuries, and deaths — and because the establishment and server can face significant liability (including under dram shop laws) if an over-served customer harms someone. Servers can help by arranging alternative transportation, involving a manager, or in serious cases contacting authorities per house policy. Taking reasonable steps to keep an impaired customer from driving reflects the core responsible-service goal of preventing alcohol-related harm.
Source: Responsible Beverage Service — Preventing Impaired Driving

Practice more questions

This question is from our Alcohol Server Practice Tests practice test. Take the full practice test to test your knowledge across all Refusing Service and other topics.

Take the Seller-Server practice test →

About this topic: Refusing Service

Refusing service is a legal duty, not a judgement call, once a patron is intoxicated or cannot prove age. These questions cover how to refuse politely and safely, how to involve management, and what to document afterwards. This is one of 9 Seller-Server questions on refusing service, each with a full explanation on a single study page.

New to this exam? Our Alcohol Server exam guide explains the format, scoring, and how to prepare.

Related questions

Refusing Service

What is the best general approach when refusing further service to a customer?

 Refusing Service

When is the easiest and safest time to intervene with a customer who is drinking too much?

 Refusing Service

If a customer becomes angry when refused service, what should the server do?

 Refusing Service

What alternatives can a server offer when refusing alcohol to an intoxicated customer?

Study materials on Amazon

Study materials

Alcohol server training guides

Browse responsible beverage service and seller-server training guides on Amazon.

Search on Amazon Practice & prep

TABC & seller-server prep books

Study guides and practice materials for TABC and state seller-server certification.

Search on Amazon Reference

Responsible service references

Bar and beverage references covering responsible service, ID checks, and liability.

Search on Amazon

As an Amazon Associate, CJ Affiliate, and AWIN publisher we earn from qualifying purchases. Links above are affiliate links. Full disclosure →