Alcohol Server · Refusing Service

Suggesting food or non-alcoholic drinks to a customer who is drinking steadily is an example of:

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Correct answer

A gradual intervention technique to slow alcohol consumption

A A gradual intervention technique to slow alcohol consumption
B Breaking the law
C Refusing service
D Upselling for profit only

Why this is the answer

Suggesting food or non-alcoholic beverages to a customer who is drinking steadily is an example of a gradual intervention technique — a low-key way to slow alcohol consumption and reduce the rate at which the customer's BAC rises, before more direct measures become necessary. Food slows alcohol absorption, and a non-alcoholic drink gives the customer something to consume without adding alcohol. These subtle steps are part of responsible service and can prevent a customer from reaching obvious intoxication, making a later refusal less likely to be needed.

Source: Responsible Beverage Service — Gradual Intervention

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About this topic: Refusing Service

Refusing service is a legal duty, not a judgement call, once a patron is intoxicated or cannot prove age. These questions cover how to refuse politely and safely, how to involve management, and what to document afterwards. This is one of 9 Seller-Server questions on refusing service, each with a full explanation on a single study page.

New to this exam? Our Alcohol Server exam guide explains the format, scoring, and how to prepare.

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Suggesting food or non-alcoholic drinks to a customer who is drinking steadily is an example of:

Why this is the answer

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About this topic: Refusing Service

Related questions

What is the best general approach when refusing further service to a customer?

When is the easiest and safest time to intervene with a customer who is drinking too much?

If a customer becomes angry when refused service, what should the server do?

What alternatives can a server offer when refusing alcohol to an intoxicated customer?

Study materials on Amazon

Alcohol server training guides

TABC & seller-server prep books

Responsible service references