NCLEX · Grief, Loss, and End-of-Life

A nurse is caring for a client who is nearing death from terminal cancer. The client's family asks the nurse to tell the client that the test results are 'fine' to 'protect' him from distress. What is the MOST appropriate action?

Correct answer

Explore the family's concerns and gently explain that the patient has the right to truthful information about his condition; coordinate with the RN, provider, and social worker to address both the patient's and family's needs

  1. A Agree and tell the client the tests are fine
  2. B Explore the family's concerns and gently explain that the patient has the right to truthful information about his condition; coordinate with the RN, provider, and social worker to address both the patient's and family's needs
  3. C Tell the client all test results are 'fine' as the family requested
  4. D Ignore the family and immediately tell the patient all details without preparation

Why this is the answer

This scenario involves TRUTH-TELLING, CLIENT AUTONOMY, and FAMILY DYNAMICS — a challenging but common end-of-life ethical situation. KEY PRINCIPLES: CLIENT AUTONOMY — the client has the right to accurate information about his own health condition; withholding information violates autonomy; INFORMED CONSENT requires truthful information; VERACITY — nurses are bound by ethical duty to tell the truth; THERAPEUTIC DECEPTION is not an ethical option in professional nursing; FAMILY DYNAMICS — families often want to 'protect' their loved one from distress; this is rooted in love and concern but can actually harm the client by denying him the opportunity to make informed decisions, say goodbyes, complete advance directives, or achieve closure. NURSING APPROACH: EMPATHIZE with the family — acknowledge their love and the difficulty of the situation; DO NOT AGREE to deceive the patient; EXPLORE CONCERNS — 'What are you worried will happen if he knows?'; ESCALATE TO RN, PROVIDER, SOCIAL WORKER for this complex communication; the PROVIDER has the primary responsibility for discussing prognosis with the patient; a FAMILY MEETING may be helpful; involve PALLIATIVE CARE or CHAPLAIN if available. PN ROLE is NOT to unilaterally disclose difficult information to the client without the care team — that is above PN scope; the PN should escalate, advocate, and support the team's approach while refusing to actively deceive. DO NOT simply tell the client false information as requested — this is both ethically wrong and legally problematic.
Source: NCLEX-PN Test Plan: Psychosocial — End-of-Life, Truth-Telling