247SimpleTests
Alcohol Server · Handling Difficult Situations

A patron who has been cut off asks a friend to order for them. Staff should:

Correct answer

Recognize this as an attempt to circumvent the cutoff and decline to serve the cut-off patron through others

  1. A Allow it
  2. B Recognize this as an attempt to circumvent the cutoff and decline to serve the cut-off patron through others
  3. C Serve the friend a double
  4. D Ignore the request

Why this is the answer

When a patron who has been cut off tries to obtain alcohol by having a friend order for them, staff should recognize this as an attempt to circumvent the responsible-service decision and decline to serve alcohol that is clearly intended for the cut-off (intoxicated) person. Allowing the workaround would amount to continuing to over-serve an intoxicated patron, with the same legal and safety risks. Staff and managers should be alert to these tactics and hold the line on the cutoff. Communicating the situation among the team helps ensure everyone enforces it consistently.
Source: Responsible Beverage Service — Circumventing a Cutoff

Practice more questions

This question is from our Alcohol Server Practice Tests practice test. Take the full practice test to test your knowledge across all Handling Difficult Situations and other topics.

Take the On-Premise / Manager practice test →

New to this exam? Our Alcohol Server exam guide explains the format, scoring, and how to prepare.

Related questions

Handling Difficult Situations

When a patron becomes aggressive after being refused service, the priority is:

 Handling Difficult Situations

If a fight breaks out among patrons, staff should generally:

 Handling Difficult Situations

A patron insists they are fine to drive despite showing clear signs of intoxication. The best response is to:

 Handling Difficult Situations

How should staff handle a patron suspected of trying to buy alcohol for a minor?

Study materials on Amazon

Study materials

Alcohol server training guides

Browse responsible beverage service and seller-server training guides on Amazon.

Search on Amazon Practice & prep

TABC & seller-server prep books

Study guides and practice materials for TABC and state seller-server certification.

Search on Amazon Reference

Responsible service references

Bar and beverage references covering responsible service, ID checks, and liability.

Search on Amazon

As an Amazon Associate, CJ Affiliate, and AWIN publisher we earn from qualifying purchases. Links above are affiliate links. Full disclosure →